Frequently Asked Questions
What is your return policy?
Product returned by buyer to Transparts within 30 days of invoice date will be accepted for full credit to the Buyer, subject to these Transparts Terms. 1) 25% restocking fee may be charged by Transparts to Buyer after 30 days. 2) Product must be returned in original packaging, and buyer must include a copy of the Invoice with any return. 3) Buyer is responsible for all freight associated with returning Products to Transparts. Risk of loss or damage to Product shall pass from Buyer to Transparts upon physical receipt by Transparts. 5) Unused “Kit Components”, electrical components and special order items are not eligible for return. 6) Any and all Product claimed defective must include a written explanation of how the Product was stored, maintained, installed and/or operated. 7) If, in Transparts judgment, a returned Product is not defective no credit will be issued. If product was not shipped in error, Transparts may apply a service charge of 25% of the purchase price. If credit is not in order or issued, buyer will be so notified.
All Returns must be shipped to:
Transparts Warehouse, Inc.
Attn: Returns Department
3050 Bechelli Ln.
Redding, CA 96002
How quickly do orders ship?
Order are processed and shipped within 24 hours on regular business days; on weekends and holidays orders will ship on the next business day.
Where are you located?
Transparts Warehouse, Inc. is located in Redding, California.
Do you sell used parts?
Yes, we have a large inventory of good used parts. Please contact our friendly sales team for assistance – 866.223.5656