866-223-5656 *FREE SHIPPING* on order over $100

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Customer Service

Shipping & Delivery

A) All orders will ship within 24 hours of purchase or buyer will be notified about any delays or backorders within the same time frame. We are here Monday-Friday 9:00AM-6:00PM PST we are closed on weekends and all major holidays. We ship the same day we receive payment, if you made a purchase on a weekend or holiday expect package to ship on our next business day.

 B) We offer two Shipping Services UPS or USPS; buyer has the option to choose the service that suites them. UPS offers a variety of options Ground, Three Day Select, 2nd Day Air, and Next Day Air anywhere is the USA. USPS ships priority mail and estimated time of arrival is between 2-3 days anywhere in the United States of America (Including Alaska and Hawaii)

 C) Buyer is responsible for notifying Transparts Warehouse within 24 hours from the time of arrival of their package about any damages from transit or error in shipment.

Privacy & Security

A) This privacy policy sets out how Transparts Warehouse, Inc. uses and protects any information that you give Transparts Warehouse Inc when you use this website. Transparts Warehouse Inc is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

B) We collect personal information directly from you to do all the things typically associated with Web sites. Examples of the information we collect include name, address, telephone number, mobile phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, responses to survey questions. This information is collected at various places: for instance, when you create and account, when you check out with your online order; or subscribe to receive catalogs.

C) We use strong security measures to prevent the loss, misuse, and alteration of your information once it is in our records. Your access to some services and content is password protected. The privacy and protection of your personal information is vitally important to us. Transparts Warehouse, Inc. does not make personal information available to any third parties without your permission. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information Transparts Warehouse, Inc. cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

Returns & Replacements

A) Product returned by Buyer to Transparts within 30 days of Invoice date will be accepted for full credit to the Buyer, subject to these Transparts Terms. 1) 20% restocking fee may be charged by Transparts to Buyer after 30 days. 2) Product must be returned in original packaging, and Buyer must include a copy of the Invoice with any return. 3) Buyer is responsible for all freight associated with returning Products to Transparts. Risk of loss or damage to Product shall pass from Buyer to Transparts upon physical receipt by Transparts. 5) Unused “Kit Components”, electrical components and special order items are not eligible for return. 6) Any and all Product claimed defective must include a written explanation of how the Product was stored, maintained, installed and/or operated. 7) If, in Transparts judgment, a returned Product is not defective or not shipped in error, and a Transparts credit is issued, Transparts may apply a service charge of 20% of the purchase price. If credit is not in order or issued, Buyer will be so notified.

B) All Transparts customers should return their parts to the address below:

Transparts Warehouse, Inc.

Attn: Returns Department

3050 Bechelli Ln.

Redding, CA 96002

Ordering

A) All prices are as listed and based in U.S. Dollars. Prices do not include applicable freight or delivery charges, fuel surcharges, insurance, customs, duties, fees or taxes (such as present or future sales, excise, use, ad valorem) or any export or import duties.

B) California Sales Tax will be charged on all shipments unless a current exemption certificate is on file with Transparts or you are located outside of California.

C) Risk of loss or damage to the Product shall pass from Transparts to Buyer upon delivery to a carrier at point of shipment.

D) Buyer shall inspect and accept conforming Product or reject nonconforming Product delivered by or for Transparts upon delivery to Buyer’s facility. All Product delivered shall be conclusively deemed accepted and to conform to contract requirements unless rejection is made or specific objection or notice of nonconformity is given to Transparts upon delivery.

Payment

We gladly accept Debit or Credit cards (Visa, MasterCard, American Express, and Discover) Feel free to call us at our Toll Free# 866-223-5656 We are here Monday-Friday 9:00AM-6:00PM PST we are closed on weekends and all major holidays. We ship the same day we receive payment, if you made a purchase on a weekend or holiday expect package to ship on our next business day.